Terms of Service & Privacy Policy

§1 The Service and the Administrator

1. These Terms set out the rules for using the service at kasynos.com(the "Service"). The operator of the Service and the controller of personal data is Thegenerat Company s.r.o., nábřeží Svobody 1452/11, 737 01 Český Těšín, Czech Republic, company ID (IČO): 23304600, registered in the commercial register kept by the Regional Court in Ostrava (Krajský soud v Ostravě), file no. C 99661. Contact:contact@crownycro.com. The Service's infrastructure is hosted in Germany (EEA), which does not affect the governing law or the jurisdiction of the courts set out in §7.
2. The Service is an informational, entertainment and promotional platform. It is not a casino, does not organize gambling games, does not accept bets and does not offer play for money. Content on the Service does not constitute legal or financial advice and is not an inducement to gamble.
3. The Service is not directed at persons located in Poland or at users in jurisdictions where its use is prohibited. The publication of content in Polish is purely informational and does not mean an offer is directed at Poland. The Administrator may apply access-control measures (including geoblocking and verification of the country of residence).
4. Affiliate disclosure: The Administrator may receive a commission from Partners (online casinos) for registrations made through affiliate links published on the Service. This does not affect the content of published assessments or the rules of the Tournaments.
5. Definitions: User – a person who is at least 18 years old and has created an Account; Account – a profile created through authentication with a Google account; Tournament – a competition organized by the Administrator in which Users compete for prizes; Submission – a replay link constituting proof of a result; Partner – an external entity cooperating with the Administrator, in particular an online casino.

§2 Account and rules of use

1. Only adults (18+) may use the Service. The Administrator may verify a User's age, identity and country of residence at any time.
2. Registration takes place solely through a Google account. Each User may hold one active Account; creating multiple accounts is prohibited.
3. It is prohibited to publish illegal content on the Service, in particular content that is offensive, vulgar, pornographic, discriminatory, inciting violence, infringing the rights of third parties or other people's personal data, as well as spam and malware. Impersonating other persons (including in a nickname) and interfering with the operation of the Service and the Administrator's systems are prohibited. The same rules apply to the choice of a nickname.
4. In the event of a breach of these Terms, the provision of false data or a refusal of verification, the Administrator may warn the User, restrict the visibility of content, remove content, or suspend or delete the Account. The User receives a statement of reasons for the decision and may appeal against it under §6(4).
5. The User may delete their Account at any time by contacting the Administrator by e-mail or via Discord. Deletion of the Account is irreversible.

§3 Tournaments

1. Participation in Tournaments is voluntary and free of charge and does not require the purchase of any goods or services. Tournaments are promotional and entertainment in nature and are void where prohibited by law. Participation in gambling games takes place solely on Partners' external platforms, under the terms set out in their own rules.
2. Each Tournament has separate rules specifying the terms of participation, scoring, deadlines, prizes and the conditions for awarding them. Participation may be conditional on registering with a partner casino through a dedicated affiliate link.
3. Submissions must be authentic and contain a legible replay link, a visible result and a date. Fraud, result manipulation, collusion, or the use of bots or other prohibited tools result in disqualification, loss of the right to a prize and deletion of the Account.
4. The Administrator verifies Submissions and may cancel, postpone or change the rules of a Tournament, as well as refuse to award a prize – in each case with a statement of reasons. Such a decision concludes the internal handling of the matter; this does not limit the right to appeal (§6(4)), to out-of-court dispute resolution or to court proceedings (§7).
5. Prizes are funded by Partners or by the Administrator. Tax obligations relating to a prize rest with the winner under the law of their country of residence. Payment of a cash prize may require identity verification (KYC) in accordance with AML and tax regulations.

§4 Liability

1. The Service is provided "AS IS". The Administrator does not warrant uninterrupted and error-free availability of the Service and is not liable for damage resulting from technical interruptions, failures, third-party attacks or force majeure.
2. The Administrator is not liable for the actions of partner casinos and other external entities, in particular for a User's financial losses, account verification, payouts and bonuses at a casino, nor for the content and availability of websites reached through external links.
3. The User is solely responsible for the content they publish. The Administrator acts as a hosting service provider within the meaning of Article 6 of Regulation (EU) 2022/2065 (the Digital Services Act, "DSA"); the rules for reporting illegal content are set out in §6.
4. The Administrator is liable for damage caused intentionally or through gross negligence and for personal injury; beyond that, liability is limited to the extent permitted by law. This provision does not limit the rights of consumers arising from mandatory provisions of law.

§5 Intellectual property

1. Elements of the Service (logo, trademarks, graphics, texts, code, databases, page layout) are protected by copyright and belong to the Administrator or third parties. Copying, modifying and distributing them without the Administrator's consent is prohibited.
2. By publishing content on the Service, the User grants the Administrator a non-exclusive, royalty-free license, unlimited in territory, to use such content for the purpose of operating and promoting the Service.

§6 Reporting illegal content and appeals (DSA)

1. Point of contact (Article 12 DSA): for all matters covered by the DSA –contact@crownycro.com(languages: Polish, English, Czech).
2. Reporting illegal content (Article 16 DSA): anyone may report content to the address above, providing an explanation of why the content is illegal, the URL of the content, their name and e-mail address (except for notices concerning offences against sexual freedom) and a statement of good faith. The Administrator confirms receipt of the notice without undue delay and processes it in a timely, objective and diligent manner, informing the person who submitted it of the decision.
3. Statement of reasons (Article 17 DSA): a User whose content or Account is affected by a moderation decision receives a statement of reasons indicating the scope of the decision, its ground (a provision of law or a clause of these Terms) and information on the appeal procedure. Decisions are taken by a human; automated tools may only pre-flag content.
4. Appeal: available within 6 months of delivery of the decision, atcontact@crownycro.com; it is examined within 30 days by a person other than the author of the original decision. The appeal procedure is applied voluntarily – the obligations under Section 3 of Chapter III of the DSA do not apply to the Administrator (Article 19 DSA). The Administrator may suspend the processing of notices from persons who frequently submit manifestly unfounded notices (Article 23 DSA).
5. The above procedure does not limit the right to court proceedings or to out-of-court dispute resolution (§7).

§7 Dispute resolution

1. These Terms are governed by the law of the Czech Republic, and the competent court is the court having jurisdiction over the Administrator's registered office. The choice of law does not deprive a consumer of the protection afforded by the mandatory provisions of the law of their country of habitual residence (Article 6 of the Rome I Regulation 593/2008).
2. Out-of-court dispute resolution (ADR): a consumer may turn to the Czech Trade Inspection Authority (Česká obchodní inspekce), Central Inspectorate – ADR Department, Gorazdova 1969/24, 120 00 Praha 2, Czech Republic,adr@coi.cz,adr.coi.cz. In cross-border disputes, the ECC-Net network provides assistance (ec.europa.eu/consumers/ecc). Participation in ADR is voluntary for both parties.

§8 Changes to the Terms and final provisions

1. The Administrator may amend these Terms for valid reasons, in particular a change in the law, a change in the scope or operation of the Service, or a change in its funding model. Changes take effect on the date of publication. Material changes – those restricting the User's rights or imposing new obligations on the User – are announced on the Service in advance. Using the Service after the changes take effect constitutes acceptance thereof; if the User does not accept them, they should stop using the Service and delete their Account.
2. The English version of the Service's content is produced using automated machine translation, for which the Administrator bears editorial responsibility; in the event of discrepancies, the Polish version prevails. The Service does not provide chatbots or other AI systems that interact with Users – should any be introduced, this will be disclosed in accordance with Article 50 of Regulation (EU) 2024/1689 (the AI Act).
3. The invalidity of an individual provision does not affect the validity of the remaining ones. Matters not regulated herein are governed by the law of the Czech Republic and the law of the European Union.
4. This version of the Terms applies from the date of its publication. Contact:contact@crownycro.comorDiscord.